120.4 as I said I think you guys do a great job in what is easily one of the most challenging airports in the world. I also understand how frustrating it can be when people only half heartedly comply with instructions.
I don't blame the controller at all for venting his anger but I wonder if it was a case of mistaken identity. Who had caused the problem? Also why not just say "do you understand the effect you have by not complying" etc instead of smart, condescending messages. We're a simple bunch who don't like mixed messages. Its just a minor point in what is otherwise a top class operation. (controllers not Heathrow)