Guys I was trained by you guys on the Tristar and enjoyed working with you but there is a time to do things and that time must be approaching soon. I have just booked my next two holidays and guess what I have not booked BA the reason.....I need to be told and assured that when I leave on my holiday it will be with my chosen airline with all the uncertainty written in the numerous pages I could not guarentee that I would get to my destinations. I wish you guys well and good luck.