I'm leaving; not before time some would say. But I discovered the easy way out of JPA. Use the manual Form (6 I think) to claim for everything you think you're owed and hand it in marked "retiring". The good folk in HR, as it now is (Dear God!), will process the paperwork with some urgency and you'll get what you're owed, pronto.
The point is that Form 6 is the easiest thing to use I've ever seen...so they do get some things right. Ciao!