It is a frigging Joke. Virgin Blue web check in, was seamless last time I flew with them, think I made a mistake booking with the White Rat, lets see how the on board service goes today and they may re-deem themselves.
I wouldn't care if they said the system is down or there are techincal problems, but to tell me because there are 2 of us on the same plane with the same first and last name, Please, that is cr@p!