I agree with the MP. It is NOT the break downs and stuff which annoyed me (you get well and truly used to that on the F3) but the bl**dy rubbish flow of information and help you get from the ground staff. I don't think I ever had a single trip 'out' or 'back' to anywhere using AT that wasn't a complete pain in the backside. It always starts witht the turning up hours and hours early and just gets worse from there. I know that our jets are rubbish, I know that things are not going to go to plan most of the time but when you are hanging around in BZN for 2 or 3 hours after wheels before the wretched staff there decide to tell you that the a/c is tits and you will not be going on time, the level of annoyance is high. If you have a bunch of pongo's back from 'stan, they are going to be rightly annoyed when treated firstly like children (turning up so early) and latterly like mushrooms!
The RAF movers et al need a wake up. Glad I only fly AirNZ now!