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Old 16th Oct 2006, 10:38
  #99 (permalink)  
bigbusdriver06
 
Join Date: Nov 2002
Location: UK
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Late developer,

I would like to apologise on behalf of just a few of my "professional" colleagues who are so arrogant as to think a passenger's views are worthless. It doesn't matter what the truth is (and to your credit you are pretty near it), it's your perception as a customer that matters.

Fact: The beancounters want us to carry less fuel, even in poor weather. You as a passenger don't like it and would prefer an airline that carries more.

If we carry more fuel you might have to pay a bit more for your ticket, that's the only apparent consequence. Unfortunately the eventual actual consequence is that the responsible airline goes bust through being uncompetitive and the disreputable airline just carries on with min fuel - except you no longer have a choice.
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