M90 & White Hart; Airport and airlines merely reflect what the business costs are and aim to reduce it, making more for their shareholders which to be fair is the object of the exercise. I accept that BA do dictate some of the actions at LHR to their advantage. That said LHR is a dump, it has been for the 36 years that I have worked at it and you are correct it is getting worse. The concept of airlines now is that you are taking nothing more than a glorified bus or train service, take a look at the Uk train services and central stations. They say it all.