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Old 15th Oct 2006, 09:28
  #128 (permalink)  
Nakata77
 
Join Date: Dec 2004
Location: UK
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very poor website, very poor timetable

DOES ANYONE AGREE WITH ME ON THIS?

firstly the website doesn't operate as well as say easyJet's or Ryanair's and takes an age to update/refresh.

secondly the 'book flight' section doesn't include ALL flights. For example if I want to book BOH-PRG I can't book it in the normal manner - I have to go into another section. I only know I have to do this because I really tried hard. How many other customers would just give up?

thirdly the timetable section is an absolute MESS. It must be a slots problem because the airline has NO consistency with its times of departures/days of departures. Often a simple route such as BOH-AMS shows about 2 pages of A4 in terms of timings/days of departure!!!

Compared with other LCC/charter airlines, the website is an embarrassment to the airline.

Comments please
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