Try these...
Thomas, E.J., & Helmreich, R.L. (2002). Will airline safety models work in medicine? In M.M. Rosenthal & K.M. Sutcliffe (Eds.), Medical Error: What do we know? What do we do? (pp. 217-234). San Francisco: Jossey-Bass.
Helmreich, R.L. (2002). Managing threat and error in aviation and medicine. In Proceedings of the Third LOSA Week (ICAO) (pp. 15-22). , Dubai, United Arab Emirates, October 14-16, 2002.
The second was published in a British medical journal. It contained as a sidebar a case study of an eight year old boy that died during a simple procedure. Combination of anaethestist off his game(sic), surgeon that was focusing on other issues, theatre nurses that noted but didn't speak up after observing unusual behaviour, etc.
Might be a good kickoff.
Seeing as you are in Brisbane, try also Dr Anne Miller at humanfactors.uq.edu.au. Former nurse now in charge of human factors research in the applied psych department at uq.
Last edited by ITCZ; 14th Oct 2006 at 12:54.
Reason: add info