Originally Posted by
Re-Heat
Human Factor
The directors should fire all the management and start again with some fresh-faced 25 year-old MBAs in my opinion. At least they might understand how to motivate and engage the workforce. It's worth taking a chance!
I think it's the "fresh-faced MBAs" that have come into the airline that are part of the problem. The performance pay structure means that management get focussed on achieving their bonuses, quite frequently to the detriment of the wider interests of the airline because they are solely managing upward. It does not reward people who stand up for what is right or point out inconvenient issues.