Jaysus Paddy, don't tell me you've never come across this sort of bolleux before. He was probably brand new to the job and thought he was the bees knees.
Generally you guys and gals at BA and VS are on the really lovely. I've only ever had reason to tell one member of staff to
off and go fly their own airline. (They were on standbay) But like I said 99% of people who commute with us are brilliant.
Worst I have ever come across are Futura, Cyprus and Air Transat. At least Futura and Cyprus have the excuse of not speaking English. The Transat crew were very nearly offloaded for refusing to check bags in and being abusive to us "only groundstaff, do you know what we do for a living." (They were confirmed on our loco arm)