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Old 11th Oct 2006, 05:49
  #100 (permalink)  
Alpine Flyer
 
Join Date: Jun 2001
Location: at the edge of the alps
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Originally Posted by flowman
T2 is being used for parking but still evacuated, pax are being bused to other teminals. This is bound to cause disruption. There are no outbound flow restrictions so I am unable to give any idea of the departure situation.
flowman
Had the misfortune to arrive at T2 yesterday. Parked at the terminal but received instruction not to disembark pax before even docking.

Acc. to our handling agent BAA refused to take pax with a bus to another terminal, so they had to sit in the airplane for 2 hours after block on. They were then allowed to wait in the pier until the main terminal building was cleared.

No information at all was given to pax waiting for the outbound flight outside T2 and no information on how long the closure might take or even "next info at xxxx hrs" was available airside.

According to the handling agent lack of security staff paired with very intense security checks caused further massive delays for pax entering the pier after the terminal had been re-opened.

I had always thought the English were good at organizing and improvising. That was a bit shaken yesterday. Letting pax wait in an airplane for two hours for being unable or unwilling to bus them somewhere is not a sign of good organization. There sure must be some other pax drop-off points around LHR.

Last edited by Alpine Flyer; 11th Oct 2006 at 06:33.
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