Here we go, firstly, I don't care how many people travel every day and that bags are bound to go missing. There were about 280 pax on the flight I'm talking about and nobody's bag 'went missing', the bags were left in Cardiff deliberately. That decision was not made by a baggage handler, it was made by Thomson.
As for being a 'keen supporter of FCA', well you're wrong, I'm just not a keen supporter of any airline who deliberately and sneakily leaves me 4000 miles from home with no luggage and then acts as if it's not their fault when it clearly was.