PPRuNe Forums - View Single Post - Ryanair FR794 - 08 Jan 2002 (STN) to (TSF)
Old 13th January 2002 | 12:41
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LTN man
 
Joined: Dec 2000
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From: Luton
Thumbs down Ryanair FR794 - 08 Jan 2002 (STN) to (TSF)

The following has been posted to Alt.travel.uk.air Anyone care to comment?

I flew RyanAir to Venice Treviso from London Stansted last Tuesday and when we arrived in Treviso all the passengers were told that no hold
luggage had been loaded on to the plane !!!!

Nobody from Ryanair was at the (small) airport and all the staff could do was take our names, telephone numbers & address (where we were staying) ask us to contact them to find out when our luggage had arrived. We tried several times over the next couple of days, with no luck.

Finally on the day of our return to the UK (Thurs 10) we arrived back at Treviso and were reunited with our bags, just in time to check them in again for the homebound flight. What gets me is that the plane must had weighed totally different
without any hold luggage and that the flight crew must have known before we took off. If my bags had been loaded and I didn't board then
I understand the plane would be delayed whilst they took my bags off(for security reasons), so why should I fly without my bags, as they
must have then flown them on a different plane to me!!!

Talking with other passengers some even pointed out to the aircrew that they could see their bags on the tarmac and were told "no they are going to another destination". The Captain (Gary ???) must have know the situation and it was very poor for the Ryanair aircrew not to have told anybody themselves, but to leave the Treviso airport staff
to take all initial frustration from the passengers.

There must be some very *odd* practises on load control at Eireflop, as such weights and that of males, females, children and infants are
taken into account when calculating take-off weight for fuel and V1 V2 -the captain must have known, he signed for the load sheets.
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