Seeing that you has all da answers, can you like to share some of your solutions wiff us. What exactly are you complaining about. Poor service is bit of a broad stroke. Are we talking GMC, TWR, App or Acc here? Is anything less than "Dct 8nm final Rwy03L no speed restrictions cleared to land" poor service. Or would you prefer :"Push start face south taxi B cleared take off 03L climb FL330." Just as your ride has restrictions, our system and the people have restrictions. So don't stand their on your soapbox and accuse without proof or solutions.
You don't phone BMW or Merc and tell them their service sucks. They will tell you to be specific.
So I suggest you start a new thread with specific complaints and maybe EltorroLoco or makeapullup or SAA201 or even myself will answer your questions. As long as it is done in a constructive manner, unlike Mr. Franz.