HEAR! HEAR!
As for the management, there are two good quotes which describe best what it is right now:
"Everybody's for itself and God's for us all."
Why should management care about us operational staff? As long as they put up the roster which looks nice and all the blanks filled. Who the
cares how hard we people are working out there?
"They may see and see, yet not see. They may listen and listen, yet not understand." LORD please forgive me quoting a phrase You said in the New Testament.
Many operational staff had been, and still are giving suggestions to improve the working environment in all aspects. Yet how many times does our management ever listen? They might be paying lip's service , (Thanks goodness it's not oral which i'll throw up just merely thinking about it!) and said they'll think about it, but have they ever put any of those into execution? NOT EVEN ONCE!!
I'm getting frustrated to the extent that the satisfaction of the job itself could no longer compensate.... I'm seriously thinking about leaving.....