CRM is good An NZ has been using it for the last few years redoing it every year at revalidation courses and involving tech crew on revals. It gets the crew together and talking, and when your in the air it helps to have that communication line open especially in an emergency situation.
unfortunatly at the moment our guys have been locked out by the company and a few s cabs have gone back flying which ruins alot of good work CRM with those guys is shot!!!