Should Cabin crew spend more time doing airframe and systems cx rather than mollycoddling pax? (as per an RAF LoadMaster?)
CRM is a CREW WIDE CONSIDERATION not a briefing point!!!!!
The C/C have a customer service obligation that takes priority. Is this a correct stance to take in CRM?
A Fine balance has to be struck.....but this balance has also to be trained, no use relying on experience when the "experience" may not be fully up to speed. (I trust no examples are needed.)
A crew is a CREW.....segregation or "rank" is not a CRM factor!
Use all knowledge, USE CRM!!!!!