I would like to focus on another problem that we had long before 11SEP, and that is unruly pax. We have all heard about pax being banned for life, for a year or whatever. But what our employers don't say is that there is no system to prevent a banned person from flying. I don't know of one single carrier with a system in place to check if the pax are on the "black-list" or not. There might be one or two, but I seriously doubt it. I know that my airline does not have such a system, because it's borderline illegal (storing personal info without conscent). Well, I think it should be put into the Conditions of Carriage that the carrier has the right to store such info. There is at least one system on the market that checks these things (check out
www.fly-safe-com), and I think every carrier should have a proper system in place. Right now, the only thing preventing the banned pax to fly is that they don't want to run the risk of being stopped. I have myself stopped one pap from flying, but only because I heard from his tvl agt that he had a problem on one of our flights. I called our flt safety dep, and they told me to not let him go. If I hadn't heard of it, nothin would have stopped him!
If your carrier has another system, it would be nice to hear about it.