Although I am an anti-airbus guy I am absolutely sure there was finger trouble at some point and this is not third hand.
Sarah,
Surely you cannot be certain of finger trouble until the investigation is complete. Lets wait shall we?
BTW I'm not nuts on the 'bus', but I only flew it for about 3years and then went back to Boeings. I would imagine that I would still have a lot to learn about the intricacies of Airbus products.
The ECAM was not as straight-forward as the system on theB777 for sure.
Nothing like a straight-forward QRH which is easily amended - unlike the ECAM on buses.
Kind regards
Exeng