What one individual junior Army officer has to say about air support is interesting, but hardly conclusive. He's not a FAC, and some of his comments indicate a surprising and real lack of awareness about air support generally, and even specifically about CAS in Afghanistan.
If Sky are guilty of blowing anything out of proportion, I'd suggest that it's only because they repeat his slightly hysterical and inaccurate accusations.
If only they had people with real knowledge, perhaps they'd have been able to make a better stab at interpreting and contextualising what was undeniably a personal e-mail, not intended for this kind of distribution and discussion.
There is a story, I believe, but this ain't it.
And so if anyone wants to tell me how well things are working, then do so by PM!