EVACU8,
If the Virgin Blue people you trained are now working for QF that means that they didn't like working for Virgin.....which means that they didn't like acting like clowns in the cabin. Yes, you are right in saying that the company likes the crew to act like that...however....that is why the FAAA is here. If the crew felt unprofessional or unhappy acting the way they do then they could easily protest about it.
None of us here have ever doubted the intelligence or enthusiasm the Virgin crew have for the job...but,what I am doubting is the lack of customer service
experience these people have. Your new QF crew members from Virgin would have got their experience from being flight attendants with Virgin... but what prior experience did they have before joining Virgin ?
As far as safety goes, it is ok for you to sit on your high and mighty 747-400 on your SYD-LAX flight knowing that you are safe with the best airline in the world.....but would you feel safe on a Virgin Blue boeing 737-400 which stopped on the taxiway at BNE because the purser had not closed the L1 door properly ?? TRUE STORY....and you want to know the reason why ? She was too busy entertaining the guests by singing over the PA system.
That is not acceptable for any airline.
[ 26 August 2001: Message edited by: Sonique ]