Well, hello and welcome Amtcndtr35! There is plenty of talent and experience in this little corner of the web, and you should get some good solid help, advice and opinions.
As I see it, a system of leaving rail rage culprits by the side of a lonely railroad in the middle of Nowheresville, Lousiana would discourage them from their actions. "You wanna fight? Bo and his cousins are waiting down there by the bayou, they'll oblige ya! Squeal like a pig, boy!"
All the best, and welcome again!
(Edit to add; Excellent input to the UM thread by the way, just checked it out. Exactly this type of cross-comparison can help everyone in the customer service industry.)
[ 19 August 2001: Message edited by: Sick Squid ]