Aggressive PAX
Dear all,
I have just returned from JFK this morning and have had to take more abuse from a small amount of pax than ever!!! One pax traveling with his 3 children and wife came the closest to punching my purser(lovely lady) simply because we were one short on a child meal!!!! He was enormous and it would have taken 4 or 5 men to take him down. This is really unbelievable behavior for such a small mistake. The crew member incharge CSD calmed him down after the pax had screemed at us and my purser(the rest of the pax were terified)and told him if he had a problem talk only to him.This seemed to work!! He was traveling on to GLS so we obviously radioed ahead just to warn them of the bully.
I was really wondering is this reaction happening to anyone else over such small details??? I myself don't really get nervous around aggressive pax but this morning I thought this was it!!!
PS All this happened with his 9 year old sitting on one side of him and 6 year old on the other. Wife never spoke...!!!! I wonder why!!!!! Not..
[This message has been edited by Peter L (edited 28 April 2001).]
[This message has been edited by Peter L (edited 28 April 2001).]