Just a thought - maybe someone would like to take this thread to Passengers/SLF? I am sure that many SLF like myself would be pleased to contribute positively - if ever asked to fill in a card I have always done so positively...I think the role of cabin crew these days is so complex and in all my 30+ years of flying as SLF (I hate admitting to that - I was a precocious flyer OK!) I can still count on my fingers the times I have thought that someone was NOT showing themselves in their or their company's best colours!!
JC