hi guys/gals
xcrew, depending on what you bid for u can have anything up to 5 layovers a month, the norm is between 3 and 4. most of our flights are night stops but we do have:
- 3 day paris
- 4 day singapore ( broken with a flight to syd or mel in between)
- 3 night malta
- 1 1/2 day johannesburg
- 2 day rome
- 2 day colombo
- 3 day kuala lumpur
as for the diets situation, i'm not quite sure what u mean by that, but im not aware of special diets on layovers, but we do get fab allowances on layovers eg. overnight in london we get 60 pounds.
as for the food court, again i havnt heard anything about that, maybe its the food fight that was once had in a food court in singapore that our crew got lots of flack for but it was funny anyway.
As for the interview process, basically i can say that they will ask you to take part in a game/puzzle, the main thing to remember is finishing the game or solving the puzzle is not really important, they want to see how you interact with a team, just be considerate to everyone on your team, bounce ideas, ask for suggestions, clarify anything with your team mates and you should do fine.
the next stage is the one to one, remember to just be your self, be cherpy and don't lie too much as they will know from the answers..
frequently asked questions:
1.Why do you want to work for ek.
2.a passenger orders a veg meal but u don't have one for them, what will you do.
answer - apologise to the person, try to find a veg meal from business or first, if none then try to find any fruits or sandwiches that may be on board, if none then there is not much you can do just try to make passenger feel as comfortable as possible providing some extra care.
3. how will u deal with a drunk pax.
a- as long as they are happy and not causing probs then its ok but if u can see that they are starting to get a little carried away then start delaying drinks, offer some food in between etc.
They will ask about service recovery which is what did you do to follow up on the pax.
They will ask about your previous experiences in your occupation, probs that arose with colleagues or people and how you dealt with it.
The important thing to remember is these interviewers do this for a living and are a lot smarter that people may think, just be yourself, be genuine and look happy and interested.
As for grooming, tie your hair back if it is long, wear a smart business outfit, try and wear red lip stick, red nail polish ( as this is the grooming for femail crew)
for guys, a business suit, clean shaven, polished shoes and hair not below collar length..
i hope this helps, if any one has any more ?'s then pls drop me a line.
ciao4now