And remember guys from another CS ...adaptability and self control are fine in the realm of living and breathing virign blue values,but just remember they recruited you for you, not for who they expect you to be .. you arent seals all performing the same tricks!
yeah sure being a flexible team member is fine, and knowing when to show discretion with certan situations is fine...but you are also humans with real emotions . you will have days where things go wrong and you show emotion and be who you really are..I
If you have a fair CS they should be able to evaluate you as a fabulous customer service professional and cc that gives everything to your job...and look at the person you really are...(ie what sort of background you come from your past profession, good herarted ..well meaning hard working..well mannnered..well spoken ..professional etc) and combine this knowledge with the competencies to form a fair assessment.. they should also talk to you before they make any real coment good or bad on your performance! that is the fair way to do things.
Behavioural competencies are all just fine but they often fail to miss one important thing ..the tangible and real you.Dont ever let yourself be branded unfairly by the system, and tell your CS if you feel you have done something great or feel you have something to offer..As CS's we cant have eyes in the back of our heads to see everything and are often extremely busy in that cabin.It should be a consultitive process and they will appreciate your input and ability to self evaluate.I know all CS's have their own style..but as crew communicating openly is always a great start in this team environment.
good luck guys
