Ihave been out of touch for while just logged on and was sad to here about the Servisair Staff at STN and the slagging match. We all have difficult jobs to do I have been caught out on more that one accassion with pax some of us do try hard to go a good job but there is good and bad staff in all jobs. So don't condem all handling agents there are still some good ones left out there who do a good job no matter which company they work for.