Ok then lets stop all this bitching about Servisair. Staff do their best and as Ops1 has mentioned I know that Servisair in NCL are one of the best. Having worked for Servisair a few years back I know what conditions are like.
Quoted from SZD,
"Staff are expected to do huge amounts of work for very little pay, no thanks from managers, airlines or passengers."
This is very true. Sometimes I think managers forget where they started off, and what kind of s*** the agents at the bottom of the ladder face. I am the first to admit that pay them more money, give them a comprehensive training package and airlines would be a alot happier and more willing to give them the contract. But in such economic times as these, we airlines have to put up with it, if we are not willing to pay the extra.
As demonstrated Air 2000 regretted leaving Servisair in MAN, to go to Groundstar. This again is echoed at NCL, where Groundstar are struggling with KLM uk. Again I think Servisair will find an old friend come knocking on the door again, when the 3 months probation runs out.. .Also Britannia may be knocking on the door too!!! to get away from Groundstar.
Groundstar staff are exactly the same as Servisair's. Yes there are good staff who do give a damn, but provide more money, more thanks, better career prospects and all staff might care and stay, and as they say experienced staff are the most valued!
One final point, if Servisair are sooo bad, then name a few other handling agents who can turn around a 737 with two full loads of passengers and baggage, not to mention fuel and basic catering in under 16 minutes, cause I can't out of all the UK handling agents.
And it doesn't hurt for us flight and cabin crew to say please and thank you to the hard working agents, who help get our flights sorted. Tell them when they have done well, IT HELPS!!!!! . . <img src="wink.gif" border="0"> <img src="cool.gif" border="0">
