"Groundstar at MAN are also apalling. They rarely answer the telephone (in my experience), they don't meet flights (again only in my experience, anyone wants to contradict me I would be pleased)"
This is very true. Indeed when they first moved to MAN and gained the Air Scandic contract, a terminal one operation, Servisair had to attach any Airbridges because Groundstar 'overlooked' the fact the staff had to be trained not just on T2 but also on T1!
I think their time at MAN may nearly be up.