A couple of observations on previous postings.
The Flying Irishman says that Ryanair have to use Servisair as there is rarely any other Handling Agent to use. So why did Ryanair switch to Servisair from Reeds (or was it still Monarch?) at Luton several years ago as it was Ryanair's policy to use Servisair where ever possible?
Got the Fokker in Sight - whilst I appreciate that your employers are carrying out some of Servisair's functions at Luton - e.g. Servisair don't do any tugging - I don't think it is correct to say that you handle all their flights! I know of several people who work for Servisair at Luton.
By the way .... why do your tug drivers either go too fast or very slow????