Like the thoughts that some of you have posted. There are still a few old guard managers for airlines and handling agents out there. I agree that some things will not change until until they have gone.
Why not put the airline PSA's as senior managers within handling agents as they always seem to know what is going on and how things could be done better.
Why don't the airlines (charter) get rid of the PSA's and save them selves some money. Then, maybe, they could pay the handling agents a better rate.
Maybe BA have seen the light....sorry...
