Sad to say alot of it does come down to money. As someone who had worked at the airport for a number of years and as a CA for five I didn't think I'd have too much of a problem getting a job on the ramp. Sadly whilst the handling agents wanted me to join them they all wanted me to start on the check in desks for £200 a week. They said those that had been with them the longest went on to the ramp first, regardless of experience. Hmm so you put an 19yr old with 9 months airport experience on the ramp as a Dispatcher? Is it any wonder those of us that could and would do the job look elsewhere. My impression was that all sides could learn something. If the handling companies want to offer a quality service they've got to pay the money and get the people. The airlines need to learn that if that's what you want, then you have to be prepared to pay for it.