PPRuNe Forums - View Single Post - Package Deals
Thread: Package Deals
View Single Post
Old 12th September 2006 | 20:24
  #25 (permalink)  
DFC
 
Joined: Mar 2002
Posts: 2,814
Likes: 0
From: Euroland
Originally Posted by jongriff
Dublin pilot

I have not entered all dates in my diary as to when I was up but to give you an idea,

I was up for 1hour in January (on my solo check ride then the door broke while I was checking "hatches and harnesses secure" and then up in May.

I have booked around 15 different lessons so have had about 13 cancellations all due to weather, double booked, plane maintenance or instructor off.

All aircraft from the club are leased so he has virtually no fixed assets ..... am i flogging a dead horse?
Regardless of the fact that you may be right, it is very unlikely that you will suceed in obtaining any money back even if you go to court.

You are not even sure yourself about when you booked and the exact reasons why you did not fly each time. Very few people make regular bookings such as this and make no record. Many clubs even provide a diary for the purpose.

Based on what you say, you have made very few bookings for 8.5 months of possible flying. Break that down into days and hours and you booked a very small percentage of the training time available to you.

Unless you can show something like they told you the aircraft was U/S but it was used to fly with another student or private pilot in the time you had booked. Or you were booked with an employee of theirs and they used that employee to do other tasks while telling you that they were not available.

Does this club employ your instructor or is the instructor self employed?

Thus, if you show that you were not receiving good service from the instructor, you may have to claim from the instructor.

If you show that the aircraft gave poor service, you (along with the club owner) may chace up the owners and/ or maintenance company.

If you show that the weather let you down then........

In summary, unless you have very good evidence that this business let you down by design or through negligence you have no chance of getting your money back...........unless.....................the business simply wants to get rid of a customer who has unrealistic expectations.

As has been said before, you have a lot of responsibility for ensuring that the posibility existed for the flying to have taken place. Making infrequent bookings does not help that to happen and probably guarantees an over-run in the hours required to complete the training to the minimum standard.

Don't forget that the Head of Training at this location will be in contact with the Head of Training at the next location you choose. Be sure of your position before making any serious decisions.

Regards,

DFC
DFC is offline  
Reply