I agree with Wolf, the environment is dependent on who the Ops Manager is and whether your computerized or not.
We have a great (and knowledgable) Ops Manager as well as having a refurbished office with new phone system and nice TFT screen monitors (anti-cancer!). The Ops crew in general (apart from one or two DO's) make the environment very relaxed!
Same s*** different day is a common thing across all Ops as it would seem. Being Ops Asst don't get too much though!
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Thats a fine thing!