wait wait wait! You mean in UK a despatcher is responsible for ramp ops?? That's new for me. I always intended that a flight dispatcher was the one in charge for flight planning, flight briefing and so on (American way). Then in Europe we attached this function to the flight watch/ops control...but that a despatcher was also involved in ramp-agent/w&b duties sounds brand new to me. Ah ok, now I get it! I'm Italian...(ok, cannot be blamed for that then)
Ciao
Paolo