Likewise FCA, and find SFB Ops and ramp folk of the highest quality. I've never been delayed due late paperwork from them. Indeed, load planning etc is an example to many. They DO work in advance with expected freight figures etc to produce a good quality load plan in advance, that is both well within limits and notified for the ramp to work to. Compare that to the general poor quality of ramp despatch in the UK, and non existant pre-load planning, and SFB are excellent. Would be happy to see them here in the UK training UK agents HOW to despatch PROPERLY - keep it up guys!!
30W