Mikedaw
If you were in the UK you'd start by more accurately defining what sector of ground ops you would like to work in. If its Ops Control then you'd start by doing the basic aviation studies course which covers the industry standards, the way it works, principles of flight, weather, navigation, aircraft performance etc. If in the US you might consider the FAA Aircraft Dispatchers licence.
My suggestion would be to contact a college or two in Australia or speak with people in the job to find out what standards or courses apply in your part of the world.
Although aviation operates largely to international standards, local variation do exist. Good Luck