Well for what it's worth, some of the Ops guys (and gals) need to attend and learn something about CRM. Learning how to deal with people in given situations is not that difficult, but alas, we will always find those who think they know best
Take messrs 4tuna and lalapanzi as an example. Always keen to slag off those they work with on here, but never face to face. Maybe they should attend a CRM course and learn more about peoples attitudes at work then maybe the workplace, ie Ops/Crewing/Despatch, would be a far better place to be
CRM may remove the 2-faced attitude some people have.
Basically speaking - I'm all for it