Its strange, am often commended for my comunications with handling agents, Engineering, and other agencies, but I have an "Attitude problem" with pilots. It seems to me there is a very small number (in my company at least) who need you to blow sunshine up their arse before they will do what they are paid for. These few then throw teddies all over the place if they dont get what they want and as soon as you say "Grow up" they run crying to the fleet office crying "he's been nasty to me". fortunately in my company these muppets account for about 10%, the rest are decent crews who seem to understand the workings of commercial aviation