Stirling - thanks for your comments, which on the whole I would not entirely disagree with. Educating the aircrew as to the actual function ops is there to perform is something that needs to be addressed right at the beginning with new intakes.
Do you not think that CRM to include all front-line staff is a way forward?
Do you also not think that a reason many of the pilots don't appreciate or understand ops is that they no longer have that one to one contact. As company's have grown, ops & crewing have become accessible via telephones or e-mail, the doors are kept closed.