So this guy was contacted for help by the USAF that needed a herc spare and he rang the Herc EngO who sorted it. Perhaps a USAF Ops Sgt wouldn't be expected to use this level of initiative!
Joking aside, well done to all the chaps involved - good
PR. I've seen lots of similar examples of us helping the Yanks out on Det (especially by Movers) and they have always been very appreciative.