Mach.99
I have always had flight plans filed, hotels, ground handling arranged etc etc....
Why they still check on all these things I do not know. It doesn't tie in with any of the above comments.
They complain that they never ( bollocks ) get given a crew brief - they always do they just always leave them on the pilots desk.
They get their plogs and forget them too. It's basic airmanship for pilots to check that they have all the necessary paperwork instead of realising at FL100 that they don't know which VOR they're going to next or which London airport they're going to.
Most replies in this topic have been down to professionalism. I Had a phone call from a pilot today asking to speak to ops manager. He was on another call and he asked me to pass a message on to him which was "can you ask him to find out how many pax were on return flight ?" How can the easiest question require an answer from the ops manager ??