Well said Tiggerific - it has taken management so long to listen to us - it was embarassing when we would run out of water on a Milan flight. At last we seem to have a couple of back up bars.
I am hoping that the announcement will be positive - not sure it will be but I am trying!!! I will honestly be gutted as I enjoy my job + I know I give excellent customer service. Sorry if I sound like a jobsworth but hey - I just hope I don't lose my job!