Actually I was not blaming controllers for the busts, I was blaming the obvious lack of service that some are providing for exacerbating the situation.
I also made no comment about tea, coffee or buns. I have done the tour and know how hard controllers work.
There are number of reasons that keep cropping up for airspace busts. Lack of experiance on the part of the pilot. Poor preflight planning, over reliance on GPS (i.e poor preflight planning). You also have the situation where people plan a crossing of CAS and when they are refused they are in a situation where they have to replan on the fly. Again poor advance prep but this leaves the ill prepared or inexperianced pilot in trouble especially when trying to plot a new route around the SE corner.
Some pilots will never have slick RT as long as their arse points down but they does not mean they should get treated any differently to mr slick.
Mr slick also cocks up, last week when crossing london at FL100 I listed to a controller maul a girl driving a 737 - "XXXX squawk you have with ident" from the girl, sounded very slick, controller proceeds to roast her for giving an ident when unrequested despite asking for ident for every other aircraft for the last 15 minutes on contact.
As I see it we are all users of the sky and I expect to recieve the same class of service from a controller as the 737 behind me. Certainly in the aiways system it has been my experiance that I am treated with courtesy and professionalism.