Originally BT line with
AOL
broadband. Then to another company (still BT line) now with 'Telecom Plus' trading as 'Utility Warehouse' on an 'all-in'one' calls/rental/b-band' deal. No BT rental. ISP is Mistral via afore-mentioned. Not SURE why BT have to do the b/band checks but that is what I have been told. Your para 5 noted and will be done - thanks.
At no time when I have had the b/band drops has the voice line been affected. Out of interest, loads of rain this am, but no disconnections??
Will report progress.