Sorry can't let this pass...
The culture in NSL must be very different to that in NERL where we openly encourage people to tell us the problems.
.... but then those problems are IGNORED in NERL because fixing them isn't expedient, or would mean some sort of delay or re-budget. Yes, I am am on the shop floor, not the fluffy world of the fourth floor, and that IS how it REALLY is.
All the claptrap about how NERL "listens" is just that, claptrap. Believe anything else and you are fooling yourself.
By the time you're shadowing its too late to change things
. More b**locks. It's NEVER too late to stop a program and revert to what actually works. It does however put egg on the faces of those so important managers and that will never do, will it?
BEX