Warteck,
There were TV interviews with some of the delayed passengers on last nights News in Scotland. Contrary to your obviously low opinion of pax they were all as deeply shocked as you would expect any human to be. Not one of them mentioned anything about the delay (which was only 2 hours - no big deal in the charter business.) I kind of think they understood the situation, although like most of us, they can't yet believe it has happened.
Condolences to all who have to deal with this difficult time.
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10 West
UK ATC'er
[email protected] ICQ 18043595