I have visited our Ops and Crewing departments, both at a base far from mine, and when they weren't busy asked various questions. It was useful, but I have to admit that I felt that they didn't really want flight deck there.
I would love to have a week rostered to spend "behind the scenes" from Ops, Crewing, Handling Agents, Check-in staff, etc.
I wonder if our management would like that though? I personally think it would be very useful. I have spent a day at LATCC and that was a very useful insight.
Do any companies offer this opportunity?