keep pestering BT every time the fault occurs until they get the message. When I last spoke to BT support they were able to run a remote test on the line while I was on
- that is really where I am at the moment, but I am SUPPOSED to go through my ISP/phone provider (NOT BT) for everything (at 75p/minute.......).
Do you have a way of directly contacting the department that can do the line test in BT?